Privacy Policy
Your privacy matters to us. This policy explains how ELLA SPA handles information shared through our website.
Last updated: August 27, 2026
1. Introduction
ELLA SPA respects your privacy and is committed to protecting the information you provide while using our website, contacting our team or enquiring about our services.
2. Information We Collect
When you contact us or submit an enquiry, we may collect information such as your name, phone number, email address, location and message or service enquiry details.
We may also receive technical information such as your browser type, device information, approximate location and pages visited on our website.
3. How We Use Your Information
Information provided through our website may be used to:
- Respond to your enquiries.
- Provide information about our services.
- Help with appointment or booking enquiries.
- Improve our website and user experience.
- Communicate relevant offers or updates.
- Maintain website security and functionality.
4. Contact Forms
If you submit our contact form, the information you provide may be securely transmitted to our lead management or communication service so that our team can respond to your enquiry.
5. WhatsApp and Phone Communication
If you choose to contact ELLA SPA through WhatsApp or telephone, your communication will also be subject to the privacy practices and terms of the relevant service provider.
6. Cookies and Analytics
Our website may use cookies, analytics and advertising technologies to understand website usage, measure advertising performance and improve the visitor experience.
These technologies may collect information about visits, interactions and website activity without necessarily identifying you personally.
7. Google Advertising
We may use Google advertising and measurement technologies to understand the effectiveness of our advertising campaigns and improve marketing performance.
8. Information Sharing
We do not sell your personal information. Information may be shared with trusted service providers when necessary to operate our website, manage enquiries, provide communication services, measure advertising performance or maintain website functionality.
9. Data Security
We take reasonable steps to protect information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Third-Party Websites
Our website may contain links to third-party services such as Google Maps, WhatsApp or social media platforms. We are not responsible for the privacy practices or content of those external services.
11. Your Choices
You may choose not to provide certain information. However, this may prevent us from responding to certain enquiries or providing particular services requested through the website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact ELLA SPA through the contact information provided on our website.